Privacy and Cookies Policy

1. AI Image Processing & Data Privacy

We maintain absolute transparency regarding how we handle your core AI data:

Purpose Limitation: We collect and process your uploaded images ("Input Data") and text prompts exclusively to provide the AI services you request. We do not use your data for marketing or profiling.

Zero AI Model Training Commitment: Vimio.ai does not use your uploaded images, generated content, or text prompts to train, retrain, or improve any foundational machine learning algorithms.

Data Retention: * Temporary Data: Images used for processing (e.g., background removal) are stored ephemerally and purged immediately after the task is completed.

Stored Data: Images explicitly saved to your account gallery are securely stored until you choose to delete them.

Third-Party Infrastructure: To deliver high-quality AI processing, we utilize enterprise-grade API infrastructure (e.g., Qwen). These providers act solely as data processors and are contractually prohibited from retaining your data or using it for their own training purposes.

2. Information We Collect

We collect information through two primary methods:

Volunteered Information: Personal information you share when opening an account, subscribing to newsletters, or purchasing credits (e.g., name, email address, and billing information).

Automated Information: When you visit our site, our servers record log information such as your IP address, browser type, timestamps, and interactions with our AI tools to ensure accurate credit deduction and service optimization.

3. Cookies and Tracking Technologies

We use cookies, pixel tags, and SDKs to:

Strictly Necessary: Enable secure login and manage your credit balance.

Performance: Analyze site traffic and user behavior via tools like Google Analytics.

Functionality: Remember your language preferences and model settings.

Opt-out: You can manage or disable cookies through your browser settings, though this may impact certain site functionalities.

4. Intellectual Property & User Content

By uploading, submitting, or generating materials on Vimio.ai, you represent that you have the necessary rights to such content and that your use complies with applicable laws.

You are strictly prohibited from:

- Generating, uploading, or distributing content that infringes on third-party intellectual property;

- Using the Service to create, share, or store sexually explicit, pornographic, NSFW (Not Safe For Work), or adult-oriented content;

- Producing content involving graphic violence, hate speech, harassment, self-harm, or illegal activities.

You bear full legal responsibility for all prompts, inputs, and outputs associated with your account. We reserve the right to monitor, filter, or remove any content that violates these terms and to suspend or terminate accounts at our discretion.

5. Information Sharing & Disclosure

We do not sell your personal information. We only share data in the following cases:

Service Providers: With third parties that help us operate our platform (e.g., payment processors, hosting services, and AI API providers).

Legal Requirements: If required by law, subpoena, or to protect our interests and prevent harm.

Business Transfers: As part of a merger, sale, or consolidation.

6. Information Security

We implement multi-layered security measures:

Encryption: All data is transmitted via heavily encrypted TLS/SSL channels.

Access Control: Internal reviews of data collection and storage practices to prevent unauthorized access.

Note: While we take extensive measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account password.

7. International Transfers

Vimio.ai operates globally. Your data may be transferred to and stored on servers located in the United States or other territories. By using our services, you consent to this international transfer, which will remain governed by this policy.

8. Your Rights (GDPR/CCPA Compliance)

Depending on your location, you may have the following rights:

Right to Access: Request copies of the personal information we hold about you.

Right to Correction: Request updates to inaccurate or out-of-date information.

Right to Deletion: Request the permanent erasure of your account and associated data.

Right to Opt-Out: Withdraw consent for marketing communications at any time.

*How to exercise your rights*: To exercise the above rights, please contact us at [email protected].

9. Changes to This Policy

We reserve the right to update this Privacy and Cookies Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

For any privacy-related inquiries or to exercise your data rights, please contact our support team at [email protected].